Our most popular agreement, it is the most cost-effective program available. The Full Service Agreement includes:
This agreement is intended to support qualified biomedical technicians who are direct employees of our customers. Attendance by our customer's designated service provider in a FUJIFILM Healthcare sponsored training seminar is typically required.
In addition, initial screening of service problems and some troubleshooting with FUJIFILM Healthcare personnel via telephone is expected to be performed by the customer. Finally, all FUJIFILM Healthcare equipment (of the same Model) at the customer site must be included in the agreement.
This agreement covers:
This agreement provides for either one or two (based on customer preference) preventive maintenance inspections. These inspections include detailed operational, calibration, and safety checks of the system.